mmunicating via email (vs. face-to-face) makes people less cooperative and makes them feel more justified in being noncooperative: Two empirical studies are presented that explore how and why e-mail communication (versus face-to-face communication) influences cooperation in mixed motive group contexts. Results indicate that, relative to those engaging in face-to-face interaction, those who interacted via e-mail were (1) less cooperative and (2) felt more justified in being noncooperative. Feelings of justification mediated the relationship between communication media and the decision to…
ke the perspective of someone else. Think about what your smartest friend might do in that situation. We investigated how perspective-taking might be used to overcome bias and improve advice-based judgments. Decision makers often tend to underweight the opinions of others relative to their own, and thus fail to exploit the wisdom of others. We tested the idea that decision makers taking the perspective of another person engage a less egocentric mode of processing of advisory opinions and thereby improve their…
Give One Reason, Not Ten Via Brain Candy: Science, Paradoxes, Puzzles, Logic, and Illogic to Nourish Your Neurons: At a Kinko’s, a customer asked to cut the long line for a copy machine, saying, “Can I jump the line because I need to make copies?” (Duh …) Another used the phrase “Can I jump the line, please?” The result? Ninety-three percent versus 24 percent success, respectively. But providing too many reasons or explanations decreases the power of any one…
a Winnipeg Free Press: If your waitress happens to mention her birthday is the same day as yours, or you discover a clothing store clerk grew up your hometown, chances are you'll order an extra beer or buy that second pair of jeans. New Canadian research shows that when consumers share "incidental" traits like a birthday, name or hometown with a salesperson, they're more likely to open their wallets. "Those incidental similarities can actually shape the situation in terms of…
nder and attractiveness can affect how much a house sells for and how long it is on the market. Via Marina Adshade: It turns out having a male agent is bad for the selling price of a house. Both male listing agents (those acting on behalf of the seller) and male selling agents (those acting on behalf of the buyer) are associated with lower house prices than their female counterparts. The gender of the agent, however, has no effect on…
a The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism: Lower the intonation of your voice at the end of your sentences. Reduce how quickly and how often you nod. Pause for two full seconds before you speak. Why do these work? I've posted a number of times on the power of your voice. You can predict who will be elected president by how deep their voice is. Men with deeper voices are more attractive…
mic their behavior. I've posted a number of times before on the power of mimicry to influence others (here, here, here.) This study is interesting because it demonstrates that mimicry doesn't work by only building a bond between the two involved, it makes the person who is mimicked feel better and act nicer to everyone. Recent studies have shown that mimicry occurs unintentionally and even among strangers. In the present studies, we investigated the consequences of this automatic phenomenon in…
e study was done on children so it might not be applicable to adults but it's fascinating nonetheless: Merely pointing at something made someone who had been established as ignorant appear just as competent as someone in the know. Via APS: The one who did the hiding would be the only one truly informed about the location of the ball. We know this and the kids obviously knew this, and indeed they picked the knowledgeable adult when both adults were…
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