at is your body language telling others about you? Last week I wrote about how to read other people (you can check that out here.) But being able to evaluate other people's body language just ain't real helpful if you're sending off all the wrong signals yourself. So let's get a better understanding of what you're unconsciously telling people and how to present a better you. We'll learn what body language can make you more influential, make you appear like a…
e'd all like to learn how to read people like Sherlock Holmes. And research shows understanding things like body language is even more powerful than you might think. MIT found that the outcome of negotiations could be predicted by body language alone 87% of the time. From The Charisma Myth: How Anyone…
all have to have difficult conversations. And they'd be easier if you knew how to be persuasive. Whether it's dealing with family members, buying a car or negotiating a raise, persuasion is always a useful skill. But much of what you read doesn't work in tough scenarios. So I decided to call someone who has handled the most challenging scenarios imaginable -- ones where lives are on the line... Chris Voss was the FBI's lead international hostage negotiator and he's the author…
the history of the world, nobody has ever said, "I make too much money." And for most of us how much we make is determined during a salary negotiation. I wanted to get the inside dirt on how we can earn more. So I decided to call an expert... Adam Galinsky is the chair of the Management Division at the Columbia Business School. He teaches negotiation and is author of Friend & Foe: When to Cooperate, When to Compete, and How to Succeed at…
uldn't it be nice to know how to tell if someone is lying? We're going to see what the research has to say on detecting lies, avoiding deception and more. And this is the industrial strength package. We'll look at how to avoid being deceived by the pros in this arena: con artists. To get the real answers, I called an expert. Maria Konnikova is a contributing writer at The New Yorker. Her wonderful new book is The Confidence Game. Maria has insights from research on how…
m pretty sure I just heard a gunshot. And that means she's dead. Hold on, I guess I better back up and explain... A 911 call came in. A domestic dispute turned into a hostage situation. The perpetrator has a gun on his wife and child. ESU (Emergency Services Unit, basically, the SWAT team) arrived, as did 4 NYPD hostage negotiators. And me. We stacked up outside the door to the apartment. But things were not going well. Shouting between the husband and wife was…
w do you deal with out of control kids? The authors of the bestseller How to Talk So Kids Will Listen & Listen So Kids Will Talk have some great ideas that can help any parent. It's really powerful, impressive advice. But here's the odd thing: reading the book, I could have swore I had seen similar ideas before. And I had... When I was interviewing and researching FBI hostage negotiators. No, your 9-year-old Jimmy probably isn't committing serious acts of violence (except maybe against…
metimes your closest and most important relationships are also the most difficult. Why? Columbia business school professor Adam Galinsky and Wharton professor Maurice Schweitzer have an answer: All your relationships are both cooperative and competitive. We work together with the ones we love but we also have a bit of rivalry going on at times. It's natural, but difficult. That competitiveness can be why friends and loved ones can have such a positive and motivating influence on us. But it can also…
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