esentations can be unbearable. We average 5.6 hours each week in meetings and 69 percent of us feel they aren't productive. Which presentation techniques can help you improve your delivery and convince your audience? 1) To Inspire, Start With "Why" not "What" What magic do both the speeches of Martin Luther King and the marketing of Apple have that move us to believe and act? Simon Sinek, author of Start with Why: How Great Leaders Inspire Everyone to Take Action,…
at are the fundamentals of conversation skills? I've posted about the fundamentals of networking, and even how introverts can network but many people have written to me asking about the nitty gritty of conversation skills. What do you say when you're face to face? It's a good question that isn't often addressed. First impressions matter even more than you think. And once they’re set, they are very hard to resist. Let's break it down: 1) "Be yourself" is often bad advice. Is…
at gets you more clicks? Ideas are great. But how do you make your ideas spread? Why did that other guy's post get so many Facebook likes? What will get you more clicks? I asked Jonah Berger, professor at The Wharton School of business at the University of Pennsylvania and author of Contagious: Why Things Catch On. Taking lessons from Borat, Apple's iPod and Hump Day, Jonah offered five tips for making your ideas spread like wildfire: 1) Make People Look Good…
at 10 things build trust in a relationship? So what do you do to build trust in a relationship? Think about it. I'll wait. You're probably not sure because it's not very conscious or deliberate. In fact, you might have trouble usefully defining "trust." For their book The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations, the authors surveyed three global companies in various countries to define trust. They established two different types of trust: Competence-based…
What are the secrets to winning at office politics? The research and the experts agree on what it takes to win at office politics. Jeffrey Pfeffer, author of Power: Why Some People Have It and Others Don’t brings the academic research and Albert Bernstein, clinical psychologist and author of Am I The Only Sane One Working Here?: 101 Solutions for Surviving Office Insanity brings 30 years of one-on-one work with execs. It's eerie how much what they say lines up. So what do you…
ow does hostage negotiation get people to change their minds? The Behavioral Change Stairway Model was developed by the FBI's hostage negotiation unit, and it shows the 5 steps to getting someone else to see your point of view and change what they're doing. It's not something that only works with barricaded…
at does it take to get people to do things right? It's an important question. And the answer is not as hard as you might think. But as you'll see, a lot of people had to die before someone realized what works. 1) Make a checklist I've posted before about the power of checklists and Atul Gawande's excellent book on the subject. We're all prone to simple errors. And in some fields these errors are quite costly. In medicine,…
at's a simple way to cause behavior change? Behavior change is not easy. But there's a great TED talk that shows a simple way to influence people to do the right thing. And it leverages a principle we can all use in our daily lives. Alex Laskey spoke about how we can use the psychology of behavior change to get people to reduce their energy consumption. Grad students hung signs on people's doorknobs, asking them to turn off their air-conditioning and…
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