ank Abagnale impersonated Pan Am pilots and doctors, traveled the world and scammed people for millions. And he was 17 years old at the time. Via Catch Me If You Can: I wasn’t a Pan Am pilot or any other kind of pilot. I was an impostor, one of the most wanted criminals on four continents, and at the moment I was doing my thing, putting a super hype on some nice people. I was a millionaire twice over and half…
bin Dreeke is head of the FBI's Counterintelligence Behavioral Analysis Program. In his book It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone he simply and clearly spells out methods for connecting with people. Here's a quick breakdown of the methods. 1) Establish artificial time constraints Nobody wants to feel trapped in an awkward conversation with a stranger. Robin often begins a conversation with something along the lines of "I'm on my way out but before…
The Art of Conversation: A Guided Tour of a Neglected Pleasure, Catherine Blyth gives some great tips on handling the subtle nuances of polite interaction. Here are seven of my favorite bits: How To Make Small Talk Via The Art of Conversation: A Guided Tour of a Neglected Pleasure: Whatever the context, old friends or new, it is best if speakers respect five principles: Put others at ease Put yourself at ease Weave in all parties Establish shared interests Actively pursue…
one doubts the value of confidence. In fact, research shows people often prefer confidence over actual expertise. G. Richard Shell teaches at the Wharton School and his book Springboard: Launching Your Personal Search for Success has a great chapter on how to be more confident. Here's what you need to know. Surround Yourself With People Who Believe in You I've posted a lot about how the power of context can improve behavior. And people are a part of that. When you're told you're…
you want to know how to make people like you? It's easier than you think. A while back I posted about how to master conversation skills. Here are 6 more research-backed tips: 1) Encourage people to talk about themselves It gives their brain as much pleasure as food or money: Talking about ourselves—whether in a personal conversation or through social media sites like Facebook and Twitter—triggers the same sensation of pleasure in the brain as food or money, researchers…
ing well is hard -- but not in the way you might think. We usually look for nervousness as one of the signs of lying. Like the person is worried about getting caught. But that's actually a weak predictor. Some people are so confident they don't fear getting caught. Others are great at hiding it. Some get nervous when questioned so you get false positives. And others are lying to themselves -- so they show no signs of deliberate deception.…
you want to know how to win every argument? Stop trying. Not that passivity is the most effective strategy but if you're thinking about "winning" you're already headed down the wrong path. From a neuroscience perspective, "When an argument starts, persuasion stops." Via Compelling People: The Hidden Qualities That Make Us Influential: When an argument starts, persuasion stops. A group of researchers including psychologist Drew Westen conducted a revealing experiment, which Westen wrote about in his book The Political…
nt to learn the negotiation tactics of an MBA? I've cleaned up and distilled notes from the excellent negotiating course I took in MBA school taught by MIT lecturer John Richardson. Preparation Always, do your homework. Success in negotiation is strongly correlated with time spent preparing. Preparing in a group helps; others will come up with things you didn't. Be ambitious. There's usually a connection between aspiration level and what people get. (Obviously, you can go too far, so look…
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