Sun Tzu’s Art of War: How Ancient Strategy Can Lead To Modern Success
eryone reveres The Art of War. 1500 years old, this ancient Chinese text is still utilized by both militaries and business schools around the world. And it should be -- research shows these unconventional tactics work. When Davids don't fight by Goliaths' rules they win 63% of battles. Via David and Goliath: Underdogs, Misfits, and the Art of Battling Giants: When the political scientist Ivan Arreguín-Toft did the calculation a few years ago, what he came up with was 71.5…
6 minutes
5 Expert Ways To Deal With Difficult People — And Make Them Love You
ve posted a great deal on working with difficult people and how to make people like you. What new research and expert advice can we use to better deal with difficult people? The Feedback Sandwich Doesn't Work -- This Does Nobody likes delivering bad news. Stanford's Jeffrey Pfeffer recommends having someone else do it whenever possible. But what about when it's unavoidable? Don't do the old "feedback sandwich" of positive comment, negative comment, positive comment. Research shows it's better to be…
5 minutes
4 Powerful Things Con Men Can Teach You About Persuasion
ank Abagnale impersonated Pan Am pilots and doctors, traveled the world and scammed people for millions. And he was 17 years old at the time. Via Catch Me If You Can: I wasn’t a Pan Am pilot or any other kind of pilot. I was an impostor, one of the most wanted criminals on four continents, and at the moment I was doing my thing, putting a super hype on some nice people. I was a millionaire twice over and half…
6 minutes
Top 10 FBI Behavioral Unit Techniques For Building Rapport With Anyone
bin Dreeke is head of the FBI's Counterintelligence Behavioral Analysis Program. In his book It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone he simply and clearly spells out methods for connecting with people. Here's a quick breakdown of the methods. 1) Establish artificial time constraints Nobody wants to feel trapped in an awkward conversation with a stranger. Robin often begins a conversation with something along the lines of "I'm on my way out but before…
6 minutes
Negotiation Tactics: The 10 Minute MBA Course On Negotiation
nt to learn the negotiation tactics of an MBA? I've cleaned up and distilled notes from the excellent negotiating course I took in MBA school taught by MIT lecturer John Richardson. Preparation Always, do your homework. Success in negotiation is strongly correlated with time spent preparing. Preparing in a group helps; others will come up with things you didn't. Be ambitious. There's usually a connection between aspiration level and what people get. (Obviously, you can go too far, so look…
5 minutes
Negotiation Process: The #1 thing Harvard tells MBA’s about getting a big salary
hey Need To Like You." About 3:30 into the video below: Here's the equation for getting what you want. Cutting to the chase: You want to get more. You want more money, a better offer, a better deal; here are the components of what you need to do. First, they need to like you. That's the first component. The things you do that make them like you less make it less likely that you are going to get what you want...…
3 minutes
Hostage Negotiation Techniques That Will Get You What You Want
ow does hostage negotiation get people to change their minds? The Behavioral Change Stairway Model was developed by the FBI's hostage negotiation unit, and it shows the 5 steps to getting someone else to see your point of view and change what they're doing. It's not something that only works with barricaded…
5 minutes
What 3 tricks will get people (including yourself) to do things right?
at does it take to get people to do things right? It's an important question. And the answer is not as hard as you might think. But as you'll see, a lot of people had to die before someone realized what works. 1) Make a checklist I've posted before about the power of checklists and Atul Gawande's excellent book on the subject. We're all prone to simple errors. And in some fields these errors are quite costly. In medicine,…
3 minutes
