Here’s The Secret To Communicating With Irrational, Angry Or Crazy People
all have to deal with our share of hotheads and crazies. What does research say works with them? First off, you can't get angry too. Because then there are two crazy people arguing. While very entertaining to onlookers, this doesn't accomplish much. Tell yourself they are having a bad day and that it’s not about you: Telling yourself that an angry person is just having a bad day and that it’s not about you can help take the sting…
4 minutes
10 Videos Guaranteed To Inspire You
bsp; 1) How to be happier Harvard professor Shawn Achor is the author of the wonderful book The Happiness Advantage. 2) Is it better to come in first... or third? Malcolm Gladwell is the author of the bestsellers Blink, Outliers and The Tipping Point. 3) Why do we lie? And why do we lie to ourselves? Great interview with Dan Ariely, author of Predictably Irrational and The Honest Truth About Dishonesty: How We Lie to Everyone---Especially Ourselves. 4) What’s it take to free…
2 minutes
5 Secrets To Clicking With People
w can you make a good first impression? First impressions matter even more than you think. They’re the most important part of any job interview. And once they’re set, they are very hard to resist. Most advice on the subject is defensive, just telling you how to not offend. How can you strategically make a good impression? From the outset, frame the conversation with a few well-rehearsed sentences regarding how you want to be perceived. This will end up being the structure the other…
4 minutes
These Are The Ten Rules You Need To Know To Communicate Effectively
ank Luntz has "engineered some of the most potent political and corporate campaigns of the last decade." His wordsmithing helped Republican Rudy Giuliani get elected twice in New York -- a city where Democrats outnumber Republicans 5-to-1. Luntz and his polling firm have learned a great deal about language by conducting nearly 1500 surveys and focus groups for a wide range of products and politicians. The key takeaway from his book is actually part of the title: It's not what…
4 minutes
Get People To Treat You Better By Using These Dog Training Techniques
ren Pryor's book Don't Shoot the Dog!: The New Art of Teaching and Training explains the fundamentals of behavior change. And these methods are effective whether the subject is a dog, a dolphin or your neighbor, Larry. The main lesson for getting people to do what you want is that positive reinforcement -- rewarding behavior you like -- is king. Whether it's with a smile, a cookie or a bribe, rewards work. But what about getting rid of behaviors you don't like?…
3 minutes
The 10 Biggest Mistakes You Can Make In A Job Negotiation
Not Negotiating Via The Essentials of Job Negotiations: Proven Strategies for Getting What You Want: ...the overarching theme to successful job negotiations is to be respectful and reasonable at all times. Be sure to keep this guiding principle before you, and then jump in. There is some truth to the adage that you get half of what you ask for, and none of what you don't. 2) Not preparing effectively for the job negotiation Via The Essentials of Job Negotiations:…
3 minutes
The 5 Keys To A Good Apology
ologies do make a difference. People often prefer them over money, even if they're just cheap talk. What does the research say about the best way to apologize? One Don't apologize for what you think you did wrong. Apologize for what they think you did wrong: ...victims reacted most positively to apologies that were congruent with their self-construals. Two The most effective apologies have four parts: Via Wait: The Art and Science of Delay: Aaron Lazare devotes two…
2 minutes
How You Can Learn The #1 Persuasion Technique of FBI Hostage Negotiators
I Hostage negotiators know how to listen and this is the secret to connecting with people. We've all been told we could be better listeners and that listening is important. But what does that really mean and how do we do it? Let's round up the research... Why It's Important Nobody likes a conversational narcissist but we've all been one: Conversational narcissists always seek to turn the attention of others to themselves. Your first reaction to this statement is likely,…
5 minutes
