Susan Cain Interview: 5 Things You Need To Know About Introverts
san Cain is the New York Times bestselling author of Quiet: The Power of Introverts in a World That Can't Stop Talking. It's one of the best books I read last year and I've posted about it numerous times (here, here, here and here.) Her wonderful TED talk on the subject has nearly 5 million views: Susan and I discussed how introverts and extroverts should best deal with each other, what we can all learn from introverts, and how she…
5 minutes
Negotiation Process: The #1 thing Harvard tells MBA’s about getting a big salary
hey Need To Like You." About 3:30 into the video below: Here's the equation for getting what you want. Cutting to the chase: You want to get more. You want more money, a better offer, a better deal; here are the components of what you need to do. First, they need to like you. That's the first component. The things you do that make them like you less make it less likely that you are going to get what you want...…
3 minutes
Presentation Techniques: 6 Secrets To Giving Amazing Presentations
esentations can be unbearable. We average 5.6 hours each week in meetings and 69 percent of us feel they aren't productive. Which presentation techniques can help you improve your delivery and convince your audience? 1) To Inspire, Start With "Why" not "What" What magic do both the speeches of Martin Luther King and the marketing of Apple have that move us to believe and act? Simon Sinek, author of Start with Why: How Great Leaders Inspire Everyone to Take Action,…
4 minutes
5 secrets that will help you master conversation skills
at are the fundamentals of conversation skills? I've posted about the fundamentals of networking, and even how introverts can network but many people have written to me asking about the nitty gritty of conversation skills. What do you say when you're face to face? It's a good question that isn't often addressed. First impressions matter even more than you think. And once they’re set, they are very hard to resist. Let's break it down: 1) "Be yourself" is often bad advice. Is…
3 minutes
5 Ways You Can Make Your Ideas Spread And Get More Clicks
at gets you more clicks? Ideas are great. But how do you make your ideas spread? Why did that other guy's post get so many Facebook likes? What will get you more clicks? I asked Jonah Berger, professor at The Wharton School of business at the University of Pennsylvania and author of Contagious: Why Things Catch On. Taking lessons from Borat, Apple's iPod and Hump Day, Jonah offered five tips for making your ideas spread like wildfire: 1) Make People Look Good…
4 minutes
What are the 10 best ways to build trust in a relationship?
at 10 things build trust in a relationship? So what do you do to build trust in a relationship? Think about it. I'll wait. You're probably not sure because it's not very conscious or deliberate. In fact, you might have trouble usefully defining "trust." For their book The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations, the authors surveyed three global companies in various countries to define trust. They established two different types of trust: Competence-based…
5 minutes
Checklist: the 5 secrets to winning at office politics
What are the secrets to winning at office politics? The research and the experts agree on what it takes to win at office politics. Jeffrey Pfeffer, author of Power: Why Some People Have It and Others Don’t brings the academic research and Albert Bernstein, clinical psychologist and author of Am I The Only Sane One Working Here?: 101 Solutions for Surviving Office Insanity brings 30 years of one-on-one work with execs. It's eerie how much what they say lines up. So what do you…
5 minutes
Hostage Negotiation Techniques That Will Get You What You Want
ow does hostage negotiation get people to change their minds? The Behavioral Change Stairway Model was developed by the FBI's hostage negotiation unit, and it shows the 5 steps to getting someone else to see your point of view and change what they're doing. It's not something that only works with barricaded…
5 minutes
