Category: Be A Great Communicator

Be A Great Communicator

Is a touch on the arm all it takes to make you persuasive?

light touch on the arm dramatically increases compliance with all manner of requests, from asking for money to getting a woman's phone number. Via Richard Wiseman's excellent book 59 Seconds: Change Your Life in Under a Minute: A large number of studies has shown that touching someone the upper arm for just a second or two can have a surprisingly significant effect on how much help they then provide. In one experiment American researchers approached people in the street and…


1 min read
Be A Great Communicator

Is complaining about others a good way to make friends?

s. Sharing negative feelings about a third party can increase closeness between two people: We propose that sharing a negative—as compared to a positive—attitude about a third party is particularly effective in promoting closeness between people. Findings from two survey studies and an experiment support this idea. In Studies 1 and 2, participants’ open-ended responses revealed a tendency to recall sharing with their closest friends more negative than positive attitudes about other people. Study 3 established that discovering a shared…


1 min read
Be A Great Communicator

What should you do when you’re caught red-handed?

ile. The authors investigated the social significance of human smiles, specifically the penchant for transgressors who smile to be judged more leniently than those who do not. Of particular interest was whether different types of smiles generate different degrees of leniency and what mediated the effect. Subjects judged a case of possible academic misconduct. Materials included a photograph of a female target displaying a neutral expression, felt smile, false smile, or miserable smile. Smiling targets received more leniency than nonsmiling…


1 min read
Be A Great Communicator

Does too much computer time degrade social skills?

o much time at the keyboard and not enough time with people may reduce the ability to read nonverbal signals, to judge the intent of others and influence them: Via Harvard Business Review: Today's young digital natives may be ill-suited for jobs in high-trust fields such as diplomacy and sales, because prolonged exposure to computers is reconfiguring their neural networks and possibly diminishing their empathy and social skills, says John K. Mullen of Gonzaga University. With 55% of person-to-person communication…


1 min read
Be A Great Communicator

Do people like us better when we’re distracted?

ems like it. It's not that being distracted isn't off-putting, but when distracted we're less negative, less complex and more personal in our speech. We also encourage the other person to talk more. From James Pennebaker's book The Secret Life of Pronouns: What Our Words Say About Us: ...distracted pairs actually showed slightly higher style matching than the non-distracted pair. Even odder, they tended to report liking each other more. In terms of actual word use, the distracted students were…


2 minutes
Be A Great Communicator

How To Get People To Be More Honest With You

ght want to Skype more often. People lie more often via text message. We're more honest via video than we are in the other mediums tested -- including in face to face. Via Science Daily: Sending a text message leads people to lie more often than in other forms of communication, according to new research by David Xu, assistant professor in the W. Frank Barton School of Business at Wichita State University. And I found this surprising: The authors then…


1 min read
Be A Great Communicator

Can gossip be a good thing?

finitely. It helps police bad behavior in a social network and relieves stress. Via Eurekalert: For centuries, gossip has been dismissed as salacious, idle chatter that can damage reputations and erode trust. But a new study from the University of California, Berkeley, suggests rumor-mongering can have positive outcomes such as helping us police bad behavior, prevent exploitation and lower stress. "Gossip gets a bad rap, but we're finding evidence that it plays a critical role in the maintenance of social…


1 min read
Be A Great Communicator

Can not talking about our problems cause physical health difficulties?

's very possible. Both childhood and more recent traumas not shared with others were correlated with health issues. Writing about these experiences improved immune system function and overall health: Results from a series of studies are summarized in support of a general theory of inhibition and psychosomatics. According to this view, to inhibit thoughts, feelings, or behaviors is associated with physiological work. In the short term, inhibition results in increased autonomic nervous system activity. Over time, inhibition serves as a…


2 minutes

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