“…researchers discovered that those who did no email organizing at all found them faster than those who filed them in folders.”
If you’re the type to meticulously file your emails in various folders in your client, stop, says a new study from IBM Research. By analyzing 345 users’ 85,000 episodes of digging through old emails in search of the one they needed, researchers discovered that those who did no email organizing at all found them faster than those who filed them in folders.
By using search, the non-organizers were able to find the email they needed just as easily as filers. They also didn’t have to spend any time filing email in folders, putting them ahead overall.
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