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Online merchants such as Amazon, iTunes and Netflix may stock more items than your local book, CD, or video store, but they are no friend to “niche culture”. Internet sharing mechanisms such as YouTube and Google PageRank, which distil the clicks of millions of people into recommendations, may also be promoting an online monoculture. Even word of mouth recommendations such as blogging links may exert a homogenizing pressure and lead to an online culture that is less democratic and less equitable, than offline culture.
Whenever I make these claims someone says “Well I use Netflix and it’s shown me all kinds of films I didn’t know about before. It’s broadened my experience, so that’s an increase in diversity.” And someone else points to the latest viral home video on YouTube as evidence of niche success.
So this post explains why your gut feel is wrong.
The argument comes from a paper by Daniel M. Fleder and Kartik Hosanagar called Blockbuster Culture’s Next Rise or Fall: The Impact of Recommender Systems on Sales Diversity. They simulate a number of different kinds of recommender system and look at how these systems affect the diversity of a set of choices. Towards the end of the paper they observe that some of their recommender systems increase the experience of diversity for every individual in the sample and yet decrease the overall diversity of the culture. So I wrote a program that does basically what they do in their paper and tweaked it to highlight this result.
Click on the little link beneath the excerpt above to see the full piece. Very scientific and detailed argument for how web recommendation systems might be decreasing diversity and narrowing world culture.
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