Noah Goldstein, co-author of Yes!: 50 Scientifically Proven Ways to Be Persuasive, says the research shows it depends on your goal:
And what are those styles, exactly?
Cesario & Higgins characterize an eager nonverbal style as “approach-oriented”:
In contrast, they characterize a vigilant nonverbal style as “avoidance-oriented”:
What’s the takeaway here?
If you want to increase the attractiveness of an offer, think upbeat and sales-y.
If you want to reduce resistance, think calm and authoritative.
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